Many Panhealth customers point to the quality and responsiveness of the customer
support they receive as being one of the company's key differentiating values. Our
organization builds on the experience and reputation we have gained over two decades
working with the world's most demanding customers.
Our approach to support is that, just like development, it requires first-rate engineers
with detailed knowledge and problem-solving ability. In fact, many of our engineers
move between the development and support teams, which ensures that
- The support team benefits from a full flow of knowledge from the engineering side
- The engineers developing the product have an understanding for real world customer
support and deployment issues.
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